The tab "Create processes" → "Subscriptions" allows you to search for, create and edit operations (subscriptions). Subscriptions are operations that are carried out in specific intervals, e.g. a magazine subscription. If an operation was created using the "Direct debit payment" or "Credit card payment" paymethods, you can also create a subscription directly using the detailed view of an operation.

Subscriptions

All paymethods except for "Direct debit" or "Credit card payment" require customer interaction to renew an operation.

You can therefore only create subscriptions using the "Direct debit" or "Credit card payment" paymethods.

Overview of the search criteria

  1. "Period" selection field
  2. "Operation characteristics" selection field
  3. "Search and Filter" button
  4. "New subscription" button

Activating the "Period" selection field

When you click in the input fields for the date, a calendar opens in which you can select a date. When you click in the input fields for the time, you can define a time for the search.

Activating the "Operation characteristics" selection field

Operation characteristics describe the type of operation, along with the status it has. You can enter three different operation characteristics: Specific details, subscriptions and status.

Selecting specific details

Descriptions of the specific details can be found in the "Specific details" table below.

"Details" input field

The "Details" input field next to the "No specific detail" drop-down menu allows you to narrow the search to a number or a code (card number, pseudo card number, etc.). The character string that is entered depends on the specific detail selected in the drop-down "No specific detail" menu.



Specific detail

Description

Subscription reference

The subscription reference is a code that you have assigned and that allows you to uniquely identify the subscription that was created

Subscription reference (partial search)

Selecting "Subscription reference (partial search)" allows a search to be made for parts of the subscription reference

Card number

The card number is the number on the credit card that allows a unique assignment

Pseudo card number

The pseudo card number (PCNr) is an adequate substitute for the card number. Pseudo card numbers can be saved and used without a PCI certification in order to avoid having to enter the card data again in the shop.

IBAN

An IBAN is a standardised international bank account number and is used to identify a bank account. The IBAN is comprised of the bank code, the previous account number, the country code (DE for Germany) and the two-digit validation code.


Selecting the status

Descriptions of the statuses can be found in the "Status" table below.



StatusDescription

OK

The status of the operation is "OK". The operation has been completed.

  • Process successful

The status of the operation is "OK". The operation was successful.

  • Successful authorisation

The status of the operation is "OK". The authorisation of the operation was successful.

ERROR

The status of the operation is "ERROR". The operation could not be completed.

WITHOUT STATUS

The status of the operation is "WITHOUT STATUS". The operation has not yet been started.


Selecting the activity status

Descriptions of the statuses can be found in the "Activity status" table below.


Activity Status
Description

Active

The subscription is carried out in the selected cycle.

Inactive

The subscription is not being carried out, but has been created.


Opening the detailed view of a subscription

You can open a detailed view for every subscription in the search results. More information about the customer and operation data are provided to you in the detailed view. Moreover, you can edit the subscription in the detailed view.

Proceed as follows to open the detailed view of a subscription:

1. Select the values in the selection fields.

2. Click on the "Search and Filter" button.

→ VR-ePayment Backoffice verifies the values entered. If the values are invalid, a message showing the reason why will appear in red. If the values are valid, the search results will be shown.



  1. "Subscription reference" column
  2. "Subscription reference number" of a subscription

3. Click on the subscription reference number for the required subscription in the "Subscription reference" column.

→ The detailed view of a subscription opens.



Editing subscriptions

You can open a detailed view for every subscription in the search results. The detailed view gives you the option of making subsequent edits to the subscription.

Proceed as follows to edit the subscription:

1. Open the detailed view of a subscription.

  1. "Change subscription" button

2. Click on the "Change subscription" button.

→ VR-ePayment Backoffice verifies the values entered. If the values are invalid, a message showing the reason why will appear in red. If the values are valid, the input fields appear.

  1. "Period" selection field
  2. "Operation data" selection field
  3. "Card data" selection field
  4. "Information about your shopping cart" input field
  5. "Confirm" button

3. Select the period within which the subscription should be carried out.

Subscription Reference

The subscription reference is a code that you have assigned and that allows you to uniquely identify the subscription that was created.

4. Enter the subscription reference.


5. Select the cycle.

6. Select the status.

"Amount" input field

The amount entered depends on the currency selected beforehand from the drop-down "Currency" menu. You must enter the amount in the largest currency unit using the decimal notation applicable for the currency (e.g. €10.50). Whether decimals are allowed depends on the respective currency.

7. Enter the amount.

9. Enter the expiry date.

"Information about your shopping cart" input field

The "Information about your shopping cart" input field must be filled in according to the rules for the paymethod and the payment method provider applicable when the operation was created. The corresponding parameters in the paymethods are "OrderDesc" and "OrderDesc2".

9. Enter the product or reason for the subscription.

10. Click on the "Confirm" button.


→ VR-ePayment Backoffice verifies the values entered. If the values are invalid, a message showing the reason why will appear in red. If the values are valid, the subscription is changed.

Creating a subscription

  1. "Period" selection field
  2. "Operation characteristics" selection field
  3. "Search and Filter" button
  4. "New subscription" button

Proceed as follows to create a subscription:

1. Click on the "New subscription" button.

→ The detailed view of a subscription opens.



  1. "Period" selection field
  2. "Operation data" selection field
  3. "Information about your shopping cart" input field
  4. "Create subscription" button

2. Select the period within which the subscription is active.


Subscription reference

The subscription reference is a code that you have assigned and that allows you to uniquely identify the subscription that was created..

3. Enter the subscription reference.

4. Select the cycle.


PaymethodDescription
Card

The subscription is created using the paymethod "credit card payment".

Fig. Card data

Direct Debit

The subscription is created using the paymethod "direct debiting".


5. Select the paymethod.

→ Depending on the paymethod selected, the corresponding input fields from the "Selecting a paymethod" table will appear.

Entering the credit card number

Please make sure that you enter all digits in the credit card number without spaces.

6. Enter the card or account data.

"Amount" input field

The amount entered depends on the currency selected beforehand from the drop-down "Currency" menu. You must enter the amount in the largest currency unit using the decimal notation applicable for the currency (e.g. €10.50). Whether decimals are allowed depends on the respective currency.

7. Select the currency and enter the amount.

"Information about your shopping cart" input field

The "Information about your shopping cart" input field must be filled in according to the rules for the paymethod and the payment method provider applicable when the operation was created. The corresponding parameters in the paymethods are "OrderDesc" and "OrderDesc2".

8. Enter the product or reason for the subscription.

9. Click on the "Create subscription" button.

→ VR-ePayment Backoffice verifies the values entered. If the values are invalid, a message showing the reason why will appear in red. If the values are valid, the subscription is created for the account or the credit card specified.

Exporting search results

You can export the search results as an Excel file for further processing.

Proceed as follows to export the search results:

  1. Activate values in the selection fields.
  2. Click on the "Search and Filter" button.

→ The application verifies the values entered. If the values are invalid, a message showing the reason why will appear in red. If the values are valid, the search results will be shown.

  1. "Export " button

3. Click on the "Export " button.

→ The search results are issued as a CSV file ready to download.

Application Button

The button at the bottom allows you to jump to the corresponding page within the application. You must be logged in to jump to the corresponding page within the application.


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