Import files

This form is designed to give you the possibility to inform our system about the status of transactions for example if Chargeback occur. so that we can tell which ones are good and which are fraudulent.

Transactions and information related to them can be sent to Computop AI Protect using CSV files.

CSV file columns (required unless marked as optional):

• inquiry_reference – reference value sent to inquiry API, refnr or Trans ID whatever is passed in the Payment Request.
• timestamp – timestamp indicating when event triggering this flag occurred; supported format is YYYY-MM-DD HH:MM:SS+HH:MM; time zone info (+HH:MM) can be skipped, in which case it is assumed that the value is in UTC,
• name – transaction flag name, possible values: chargebacked
• value – transaction flag value. One of true, false.
• comment (optional) – transaction flag comment (max 128 characters).

Maximum size of CSV file is 5 MB.