Page properties
hidden true id Info
Info Search for blacklisted card, account or device data and switch list entries to active/inactive.

Page properties
hidden true id FAQ
Info Excerpt How can I search and filter blocked card, account or device data? How can I search for and filter list entries with the tab "Fraud prevention" → "Negative list"? How can I set the time period for the search? What do the selection fields for the blocking features mean? How can I open the detailed view of a list entry?

You can use the tab "Fraud prevention" → "Black list" to search for and filter blacklisted card, account or device data. It allows you to set filters for the time period and the blacklisting characteristics. Furthermore, you can also blacklist specific card, account or device data in 

Multiexcerpt include
SpaceWithExcerpt ENWORKEN MultiExcerptName Platform-Name PageWithExcerpt Wording

to protect yourself for payments with fraudulent card, account or device data. You have the option to open a detailed view of all blacklisted card, account or device data in the detailed view of the list entry in order to obtain all information about the blacklisting characteristics.

Info
title Deleting list entries
You cannot delete list entries. To have list entries deleted, please contact Multiexcerpt include SpaceWithExcerpt ENWORKEN MultiExcerptName Helpdesk-Name PageWithExcerpt Wording . You can override blacklisted card, account or device data by switching the status of the list entry to inactive.

Overview of the search criteria

1. "Period" selection field
2. "Blocking characteristics" selection field
3. "Search and Filter" button
4. "New list entry" button
5. "Upload csv" button

Multiexcerpt include
SpaceWithExcerpt DOCCTKENEN MultiExcerptName Selection Field "Period" PageWithExcerpt Content for reuse

Activating the "Blocking characteristics" selection field

Blacklisting characteristics describe the type of blacklisting that applies. You can enter three different blacklisting characteristics (Fig. Overview of search criteria/2): Type of blacklisted data, specific details and status.

Selecting the type of blacklisted data

Descriptions of the types of blacklisted data can be found in the "All types of blacklisted data" table below.

Selecting specific details

Descriptions of the specific details can be found in the "Specific details" table below.

Info
title Input field next to the drop-down "No specific detail" menu.
The input field next to the drop-down "No specific detail" menu allows you to narrow the search to a character string. The character string that is entered depends on the specific detail selected in the drop-down "No specific detail" menu.

Selecting the status

Descriptions of the statuses can be found in the "Status" table below.

Opening the detailed view of a list entry

You can open the detailed view for every list entry in the search results. More information about the blacklisting characteristics are shown to you in the detailed view. Moreover, you can switch entry in the black list to inactive in the detailed view of the list entry.

Proceed as follows to open the detailed view of the list entry:

1. Activate values in the selection fields.

2. Click on the "Search and Filter" button.

→ → 

Multiexcerpt include
SpaceWithExcerpt ENWORKEN MultiExcerptName Backoffice-Name PageWithExcerpt Wording

verifies the values entered. If the values are invalid, a message showing the reason why will appear in red. If the values are valid, the search results will be shown.

1. "Listed value" column
2. Name of the blacklisted list entry

3. Click on the value listed for the required list entry in the "Listed value" column.

→ The detailed view of the list entry opens.

Switching blacklisted card, account or device data to active/inactive

You can deactivate blacklisted data, or activate them again, at any time.

Proceed as follows to override blacklisted card, account or device data:

1. Open the detailed view of a blacklisted list entry.

→ The detailed view of a list entry opens.

1. Blacklisting characteristics
2. "Change details" button

2. Click on the "Change details" button.

→ The selection field for the status appears.

1. Drop-down "Blocking active/inactive" menu
2. "Confirm" button

3. Select "Blocking active" or "Blocking inactive" from the drop-down menu.

4. Click on the "Confirm" button.

→ → 

Multiexcerpt include
SpaceWithExcerpt ENWORKEN MultiExcerptName Backoffice-Name PageWithExcerpt Wording

switches the list entry to active or inactive.

Multiexcerpt include
SpaceWithExcerpt EN MultiExcerptName export search results PageWithExcerpt Content for reuse